FAQ
Questions before commissioning the review.
Plain answers about scope, evidence, figures and what happens next.
What do I receive?
You receive a written commercial audit covering your business position, website and enquiry journey, local context, competitor comparison, customer trust signals, SWOT analysis and top immediate actions.
What is the difference between the Commercial Snapshot and the £500 review?
The snapshot gives you two specific observations and one named local competitor where suitable, using the same evidence framework as the full review. It is designed to help you check fit before commissioning deeper work. The £500 Commercial Insight Review is the main product: a structured written audit covering website and enquiry journey, competitor benchmark, trust signals, SWOT analysis, Top 3 actions and a 90-day direction.
How long does it take?
Simon reads every enquiry himself and normally replies within one working day. Once fit, scope, owner input and payment position are clear, the evidence review and report build typically takes 5-7 working days.
Do you only work with businesses near Stilton?
No. Simon is based in Stilton / PE7, but the review can support SMEs in other UK local markets where there is enough public evidence to review responsibly. The local context in the report is the client's trading area.
Do you need private figures?
The review can start with public evidence, but some commercial points are stronger when the owner provides figures such as average order value, monthly enquiries, margin, customer retention or revenue mix. If figures are not supplied, the report flags the gap rather than guessing.
Is this a website review?
Partly, but not only. The website is reviewed because it affects customer trust and enquiries. The full review also looks at positioning, local competitors, customer sentiment, market context and practical commercial priorities.
Will you contact my competitors or customers?
No. The review uses public evidence and information you choose to provide. It does not involve contacting competitors or customers.
Can you provide more detailed support?
Yes, where the audit identifies a more complex issue. Deeper commercial analysis can be agreed separately for a focused area such as competitors, enquiry friction, trust signals, offer clarity or website visibility.
Can you implement the recommendations?
The review covers the report only. Implementation, supplier briefing, website changes or ongoing support would be separate if agreed.
Can you guarantee growth?
No. The review gives practical commercial insight and recommended actions. It does not guarantee revenue, profit, rankings, leads or customer growth.
Can my business be used as a case study?
Only with written permission.